Teams FAQs
Alex avatar
Written by Alex
Updated over a week ago

Teams allow multi-level organizations to function in a nested structure. You can organize and collaborate at scale with secure sharing of assets and seamless permissions functionality.

What are the three main capabilities within teams?

  1. Teams with Subteams: Platform users now have the ability to create teams and sub-teams (i.e., USA, Northeast, New York, Soho Store).

  2. Asset Sharing: Teams provides the functionality to share Flowcodes and Flowpages with teams and sub teams.

  3. Invitations: Invitations are now embedded into the teams experience. Teams allows you to add members with ease as you think through who needs to be added to your teams and sub-teams.

What are the core features within Teams?

Admin: Admins within Teams can see all assets in the org, view analytics for the entire organization, and approve who is allowed into the unique organization environment.

Invitations: Users must be invited to join a specific organization environment. This allows brands to protect their data and access, but still collaborate with each other.

Member management: Approve new members, remove users from the org, and reassign permissions for specific codes.

Permissions: Individuals and/or teams can easily edit a code or page themselves without having to bother the owner of the code if the code or page has been shared with the team as a viewer or an editor.

Sharing: Allow multiple people or teams to edit and view the same Flowcodes, Flowpages, and Folders. They can also easily duplicate and then make assets of their own.

Teams: People can organize themselves by teams or sub-teams of people and then share Flowcodes with teams instead of individuals. They can also assign people to projects, restrict what codes their clients see, and get visibility into how sub groups of people could use the asset.

Template ID’s: An entire organization can use the same code or codes templates to match the custom hex colors and designs of a specific brand. Easily distribute your brand guidelines to QR with Flowcode.

Org-wide control: Across the country, your employees are using QR codes, collecting CRM information, and deciding where to send your customers. Gain insight and control over who can do this with Flowcode. Help your General Counsel sleep easily and ensure no one can make codes that allow people to conduct SMS or collect CRM while logged into Flowcode. Similarly, your CMO needs to sleep at night too. Make sure you control how people are using QR in your branded spaces.

Org level analytics: People can view the Flowcode performance across entire companies or teams with ease.

How does adding people to a team work?

  • If you add someone in at the top team they are then added to all subsequent levels.

  • If you add someone in the middle they are added to only the levels below them.

  • If you add someone at the bottom they only will see assets within that specific group at the bottom of the pyramid.

Does the Teams structure grant universal access in any way?

If you put a single team at the top of your org, any person at the highest level will automatically be added to all teams below it and have access to any assets shared with the teams at lower levels.

How does sharing assets work? If I share an asset with the top level will all levels below it have it?

No, you can slide an asset into whatever level you wish and access permissions will only exist for that team.

Is access tied to the permissions users have in the platform (admin, member, view only) or permissions set in the FlowTeams view?

Permissions users have in the platform supersedes that of the team. So if you have edit access for a Flowcode and view only access through your team, you would still have member permissions for the asset.

Conversely, if your team had editor permissions to an asset and you were shared this same asset individually (as view only), you would have editor permissions enabled.

Can you share assets directly from individual accounts to FlowTeam structures?

Yes, you can share it with a team (e.g. Southwest) or a subteam (e.g Arizona). However, a team cannot be an owner of an asset.

What about custom templates IDs?

Yes, they can be shared at any level to a team or subteam.

What happens to materials in users accounts that leave an organization?

Assets are always owned by a specific user and those materials would then move with the same shared permissions to an admin’s account.

How many subteams can one individual be a part of?

As many as they would like. You can also nest subteams as many times as you like.

Will there be a bulk approval tool for all invites?

At this point in time we do not have a bulk approval tool for admins but could add this to the roadmap if people need this!

Is there a visual box/suggestion of teams to share it with?

At this point in time we do not have a suggestion box of which teams to share permissions with as part of the sharing functionality.

For more Teams-related information, check out the following articles:

For any additional questions, please email our team here or reach out to your dedicated Customer Success Manager.

Did this answer your question?