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Digital Business Cards Beta Onboarding Guide

This guide will help you set up and maximize the functionality of Digital Business Cards within your organization.

Purpose of Digital Business Cards:

Digital Business Cards offer a modern, scalable way for your employees to share contact information using QR codes, branded templates, and seamless contact-sharing features. This Beta phase is designed to gather your feedback and ensure an optimized experience before the general release.

Key Features:

  • Branded templates with customizable fields and themes

  • vCard download functionality for quick contact sharing

  • Social media and communication links


Getting Started

Step 1: Confirm Access

  • Feature Access: Verify that your account has been enabled for Digital Business Cards in the production environment. Contact [email protected] if you encounter access issues

  • Account Setup: Ensure that each employee or designated admin has access permissions as outlined in the onboarding email

Step 2: Review Setup Options

  • Individual Card Creation: Employees can individually create and customize their Digital Business Cards through the standard UI


Setting Up Digital Business Cards

For Individual Card Creation:

Follow the steps below for the creation process for individual Digital Business Cards:

Step 1: Access the Digital Business Card Template:

  • Navigate to the “Beta” section in the Conversion Flow template modal

  • Choose the “Digital Business Card” template from Conversion Flow template modal

  • Select your Brand Kit

  • Click “Create"

Step 2: Customize Fields:

  • Once you're in the Flow Editor, find the "Content" button in the bottom left-hand corner and fill out your desired information

Step 3: Save and Generate Digital Business Card:

  • Once the card is complete, click "Publish" and exit the Flow Editor

  • Download your Flowcode in the Conversion Flow section


Using and Sharing Digital Business Cards

Sharing Options:

  • Scan QR Code: Users can scan the QR code to instantly access contact information

  • vCard Download: Enable recipients to download the vCard, adding contact information directly to their device

  • Add to Digital Wallet (Future Release): The Beta does not yet support wallet integration, but this feature is planned for future updates

Tips for Maximizing Impact:

  • Embed in Marketing Materials: Incorporate QR codes in digital or physical collateral for brand consistency

  • Monitor Engagement: Analytics for tracking shares and engagement will be available


Troubleshooting and Support

Common Issues & Solutions

  • Access Issues: If you don’t see the Digital Business Cards feature, please contact your CSM or [email protected]

  • Template Errors: For issues with branding or template settings, reach out to your CSM or [email protected] for adjustments

  • vCard Download: If the vCard is not downloading correctly, ensure that device settings allow downloads from external links

Support Contact

For further assistance, please reach out to our dedicated Beta Support team:

  • Chat: Available through the chatbot in the bottom right corner when logged into Flowcode 2

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