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Digital Business Cards Beta Onboarding Guide
Digital Business Cards Beta Onboarding Guide

This guide will help you set up and maximize the functionality of Digital Business Cards within your organization.

Updated over a month ago

1. Overview of the Digital Business Cards Beta

Purpose of Digital Business Cards:

Digital Business Cards offer a modern, scalable way for your employees to share contact information using QR codes, branded templates, and seamless contact-sharing features. This Beta phase is designed to gather your feedback and ensure an optimized experience before the general release.

Key Features:

  • Branded templates with customizable fields and themes

  • vCard download functionality for quick contact sharing

  • Social media and communication links


2. Getting Started

Step 1: Confirm Access

  1. Feature Access: Verify that your account has been enabled for Digital Business Cards in the production environment. Contact [email protected] if you encounter access issues

  2. Account Setup: Ensure that each employee or designated admin has access permissions as outlined in the onboarding email

Step 2: Review Setup Options

  • Individual Card Creation: Employees can individually create and customize their Digital Business Cards through the standard UI


3. Setting Up Digital Business Cards

For Individual Card Creation:

Follow the steps below or use the Zoom clip that we set up that walks you through the creation process for individual Digital Business Cards. Here’s a link to that Zoom clip.

  1. Access the Digital Business Card Template:

    • Navigate to the “Beta” section in the Conversion Flow template modal

    • Choose the “Digital Business Card” template from Conversion Flow template modal

    • Select your Brand Kit

    • Click “Use this template”

    • Set up your entry points

  2. Customize Fields:

    • Add employee-specific details (e.g., name, title, email)

    • Choose preferred color schemes and background images that align with your brand

  3. Save and Generate Digital Business Card:

    • Once the card is complete, save it, and a unique QR code will be generated. This QR code links directly to the digital business card


4. Using and Sharing Digital Business Cards

Sharing Options:

  • Scan QR Code: Users can scan the QR code to instantly access contact information

  • vCard Download: Enable recipients to download the vCard, adding contact information directly to their device

  • Add to Digital Wallet (Future Release): The Beta does not yet support wallet integration, but this feature is planned for future updates

Tips for Maximizing Impact:

  • Embed in Marketing Materials: Incorporate QR codes in digital or physical collateral for brand consistency

  • Monitor Engagement: Analytics for tracking shares and engagement will be available


5. Troubleshooting and Support

Common Issues & Solutions

  • Access Issues: If you don’t see the Digital Business Cards feature, please contact your CSM or [email protected]

  • Template Errors: For issues with branding or template settings, reach out to your CSM or [email protected] for adjustments

  • vCard Download: If the vCard is not downloading correctly, ensure that device settings allow downloads from external links

Support Contact

For further assistance, please reach out to our dedicated Beta Support team:

  • Chat: Available through the chatbot in the bottom right corner when logged into Flowcode 2


6. Providing Feedback

Feedback Form:

You will receive a survey at the end of the Beta to capture detailed feedback on ease of use, functionality, and overall experience. The form is here if you’d like to provide feedback through it in the meantime as well!


7. Important Dates and Next Steps

  • Beta Start Date: 11/4/2024

  • End of Beta: 12/20/2024

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