User Permissions | Admins, and Editors. |
Note: Sign in to Flowcode 2 at conversions.flowcode.com. Flowcode 1 stays available at app.flowcode.com. To open it, click Go to Flowcode 1 in your profile menu.
What changes when your organization moves
Printed codes keep working. Each migrated code gets a Flowcode 2 version, and the original code points to it.
Flowpages in Flowcode 1 do not migrate. Contact your CSM to have these rebuilt in Flowcode 2
Flowcode 1 becomes view-only. You can't create or edit codes or pages there. Your Flowcode 1 assets don't expire.
Your CSM agrees which codes migrate. Your CSM also tells you the workspace and folder they land in (usually Migrated Codes). Scan history comes along. In Flowcode 2, the created date is the migration date.
Codes migrate only if their Flowcode 1 code owner is invited to the Flowcode 2 workspace. Codes in a personal or free Flowcode 1 account stay in Flowcode 1.
Pages don't move. Flowcode 1 pages stay view-only in Flowcode 1, with their analytics. Codes that opened a page migrate as codes that go to a link.
Codes that open a file don't migrate. Before your migration, point the code at a temporary link. After it migrates, upload the file in Flowcode 2 and make it the destination.
Find a migrated code
In the workspace your CSM named for Flowcode 1 codes, click Flows.
Open the migration folder (usually Migrated Codes), or enter the code's Flowcode 1 name in the Find a flow box.
Each migrated code sits in its own flow. For more ways to search, see Find a flow, code, or short URL, including one a colleague shared.
Change where a printed code goes
In the migrated flow's Flow Editor, click the destination on the canvas.
Change the link in Destination URL.
Note: The {} button inserts a data property: variable data stored on each QR code or short URL, so one flow can show a different value for every code (a 1:1 flow). See Personalize one flow for many placements with data properties.
Change a printed code's design
In the migrated flow's Flow Editor, click QR codes in the entrypoints box.
On the QR codes tab of the Entry panel, click Edit QR code design.
For every design option, see Change the design or logo of a QR code you've already published.
Rebuild a Flowcode 1 page
Create a flow.
In the Flow Editor, add a Blank page from Pages in the editor toolbar.
Add your content and links.
Point the printed code at the new page. In the migrated flow, replace the destination with a link to the new page's short URL.
Tip: For a page with many links, follow Build a hub for an event or campaign.
You can also ask Flowcode Support at [email protected] to connect the old code to the new page. Include your print date.
Note: Some plans and services include Flowcode rebuilding pages for you. Ask your CSM which applies.
Add a short URL to a migrated flow
Migrated flows, and copies of them, can't hold short URLs. Clicking Add under Short URLs adds a QR code instead. To get a short URL for the same destination, follow these steps:
Create a new flow. It starts with a QR code and a short URL.
Send it to the same destination as the migrated flow.
Share the new flow's short URL.
To find and copy the short URL, see Get a short URL for a flow, and why you can't edit a slug.
Publish and test
Click Publish.
Publish each flow you changed: the migrated flow and, if you rebuilt a page, the new page's flow. After you click Publish, everyone who scans the printed code sees the new destination.
Tip: Scan the old code with your phone before anything prints.
Troubleshooting
"My Flowcode 1 page is locked" or "It only gives view-only access."
Your organization has moved to Flowcode 2. Rebuild the page there and point the printed code at it.
"I can log in to Flowcode 2, but my old code isn't there."
Check every workspace and the migration folder. If it's still missing, it wasn't on your migration list, or it opens a file. Contact Flowcode Support at [email protected] with a photo of the printed code.
"My code didn't migrate, and it's printed on something going out this week."
The printed code keeps scanning to its current destination. Contact Flowcode Support at [email protected] with your print date and a photo of the code.
"I can't sign in to Flowcode 2."
Use conversions.flowcode.com. If your organization uses SSO, your IT team must give you access first. See Fix sign-in and access problems.
FAQs
Do I need to reprint my codes?
No. Flowcode 1 codes keep scanning after the migration, and changes you publish in Flowcode 2 reach the printed code.
Can I keep my Flowcode 1 page's web address?
No. A rebuilt page gets a new address. The printed code keeps working once it points to the new page.
Does my custom domain carry over?
Flowcode 1 codes keep using it. For new Flowcode 2 codes, an Organization Admin sets up a different subdomain under Organization admin → Settings → Domains. Reusing the Flowcode 1 hostname breaks every Flowcode 1 code on it. See Custom domain - Set up a custom domain for your QR codes and short URLs.
Do my Flowcode 1 scheduled reports stop?
No. They keep sending. To stop one, contact Flowcode Support at [email protected] with the report's name.
Does our Flowcode 1 SSO work in Flowcode 2?
Yes. Your IT team doesn't set it up again. Each person still needs an invite or an assignment to Flowcode 2.
Who do I contact?
Contact Flowcode Support at [email protected]. Include a photo of the printed code, your Flowcode 1 login email, your Flowcode 2 workspace, what you need, and your print date.