How long does it take for scans to show up in my dashboard?
It can take up to 3 hours for scan data to populate into your dashboard....
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How do multiple scans from one person get tracked?
Each scan contributes to your overall scan count. If one person scans mu...
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What analytics are included with Flowcode Pro?
Flowcode Pro members unlock Advanced Analytics, which are built to help ...
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Can I see the location of my scanners or page visitors?
Currently we don’t offer location data but this is something our team is...
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How does Flowcode track scans?
Each Flowcode is tied to a unique URL, so when someone scans your code t...
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Help! My data seems off - who should I contact?
You can reach out to support@flowcode.com with any questions about your ...
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If I accidentally delete my Flowcode, what happens to the scan data?
All scan data is held in our system, if you reach out to our Support tea...
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If I transfer a code to someone else what happens to the already existing analytics?
When transferring a code to another account, the code’s data will transf...
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What are Flowcode Analytics?
Flowcode Analytics provide data and insights on the codes and Flowpages ...
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Can I reset my scan count to zero?
No, all scan counts are inclusive of every scan since the code was creat...
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Can I view scans for a specific code?
Yes, when you click into a specific code you will see the scan count for...
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I scanned my Flowcode and I still see 0 scans. Why?
The analytics within the Flowcode platform can take up to 3 hours to upd...
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What happens to my data if I downgrade from Pro to Free?
All scan data lives in our system, upon downgrading to Free you will sti...
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If I upgrade to Pro, will I be able to see the Advanced Analytics scan data for my previously created codes?
Yes! We ingest scan time, day, week, and device information for all code...
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Can I see the phone number of who scanned my code?
We don’t track any personally identifiable information from individuals ...
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How long can I see my Analytics for?
You can view your scans day over day for a rolling 90 day period as well...
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