User Permissions | Admins, and Editors with the Flow Editor additional role. |
Note: Available with Flowcode 2. If you don't see it, contact your Flowcode CSM.
Change the destination URL
Go to Flows and open the flow. Its page shows the current link in the Destination box.
Click Edit flow.
On the canvas, click the destination, for example External destination 1.
In the right panel, replace the Destination URL with the full new address, starting with
https://.
Note: The {} button inserts a data property: variable data stored on each QR code or short URL, so one flow can show a different value for every code (a 1:1 flow). See Data properties - Personalize one flow for many placements.
Add or change UTMs
You can paste a full link with UTMs into Destination URL. Flowcode moves utm_source, utm_medium, utm_campaign, utm_term, and utm_content out of the address and into their own fields, and turns on Send UTM Parameters. Other query parameters stay in the address.
To edit UTMs, change the values in those fields, then publish.
If you turn on Send UTM Parameters yourself, it fills in
utm_source=flowcodeandutm_medium=qrcode.Turning it off removes all UTMs from the link.
Visitors land on the address with the UTMs added, for example https://example.com/summer?utm_campaign=spring&utm_source=docs.
Change codes that go to different places
Codes in one flow can go to different places in two ways.
A data property in the URL. If Destination URL shows a property such as
{URL}, each QR code and short URL has its own address. To change one, follow these steps, then publish:Click View in the entrypoints box.
Open the QR codes or Short URLs tab.
Click the code.
Replace its value and click Done.
Smart rules. If the flow branches after a Decision, each branch has its own destination. Click the destination on the branch you want to change, replace its Destination URL, and publish.
Change many codes at once
If all your codes are in one flow and share one destination, change it once and every code follows.
If each code has its own URL value, update them all with a CSV:
On the QR codes tab, click the arrow next to Add.
Select Many codes.
Upload a CSV whose rows use the same code names with the new URLs.
Map the URL column to Existing Property.
Then publish.
Rows whose names match existing codes update those codes, and printed codes keep working. Rows with new names create new codes. See Many codes - Create many QR codes at once from a CSV, and download them.
The Flowcode public API can also update codes in bulk. See the developer docs at developer.flowcode.com.
Name the destination for reporting
Click the destination's name at the top of its panel (or the pencil icon).
Enter a name you'll recognize, such as "Summer page".
If you don't name it, Analytics shows it as External destination 1. Renaming it later doesn't relabel past visits.
Publish and test
Click Publish.
After you click Publish, the change is live within seconds, and every QR code and short URL in the flow goes to the new address. The menu then shows Last published with the date and time, and "All changes have been published".
Your edits save as you type, but scans keep going to the old address until you publish. Before you publish, the Publish menu says "There are changes that are unpublished" and the flow's page says "This flow has unpublished changes".
Important: Discard changes throws away your unpublished edits and goes back to the last published version. On a flow that was never published, it deletes the flow.
Best practices
After you publish, check the final link in the Destination box on the flow's page. It shows the full address with UTMs and a UTM Params badge.
Scan the live code or open the short URL yourself to confirm it lands where you expect.
Troubleshooting
"I changed the link but the code still goes to the old page."
The change isn't published. Open the flow, click Edit flow, then Publish. If the Publish menu says "You can't publish until your latest changes are saved.", wait a moment and try again.
"The code opens my homepage, or my UTMs are missing."
Your website is redirecting the link and dropping the path or UTMs. Paste the full link from the Destination box into a browser. If it also lands on the wrong page, ask your web team to fix the redirect or give you the final address.
"I can't find the code I need to change."
Search Flows by name in the right workspace. If you don't have access, ask a Workspace Admin to add you.
FAQs
Do I need to reprint the QR code after changing the destination?
No. The QR code and short URL stay the same, so only where they send people changes.
How fast does the change go live?
Within seconds of clicking Publish.
Can a QR code open an app, a phone call, or an email instead?
Yes. Change Destination to App deep link, Phone call, Text message, or Email. These types don't use UTMs.