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Understanding Conversion Rates in Flowcode

Updated over a week ago

What is a Conversion Rate?

A conversion rate measures how effectively your landing experience or marketing campaign drives people to take a desired action—like filling out a form, downloading a file, or making a purchase. In simple terms, it tells you the percent of visits (total number of QR Code Scans and Short URL Clicks) that resulted in a conversion.


What Changed?

We’ve updated how Flowcode measures conversion rates to better reflect how marketers think about campaign success.

Previously: Conversion Rate was calculated as the percentage of module views or interactions that led to a conversion (total conversions ÷ total module views).

Now: The Total Conversion Rate is now based on visits. It’s measured as the percentage of total visits that result in a conversion (total conversions ÷ total visits).

Note: At the flow level, we also show the Unique Conversion Rate, which measures how many unique visitors converted at least once.

This update provides a clearer, more intuitive way to understand your results. Marketers typically want to know how many scans or shortURL clicks result in conversions—not just how often a specific module converts. By aligning our metric with this expectation, you can now measure performance in a way that directly reflects audience behavior.


How Are Conversion Rates Calculated?

METRIC

FORMULA

DESCRIPTION

Total Conversion Rate

Total Conversions ÷ Total Visits

Shows how many visits resulted in a conversion. Ideal for understanding overall campaign effectiveness.

Module Conversion Rate

(old)

Total Conversions ÷ Total Module Views

Shows how individual modules perform. Located in the module table on Flow-level analytics.

Unique Conversion Rate (new)

Unique Visitors with a Conversion ÷ Total Unique Visitors

Measures how many unique visitors converted at least once, giving you a deeper view of engagement.


Why This Update Matters

This change makes Flowcode analytics more marketer-friendly and intuitive. Rather than the conversion rate being tied to content views or modules, you can now measure success in terms of visits—a more accurate indicator of real-world user behavior. By including the very first step of the funnel (a scan or click), this update captures the full journey from engagement to conversion, giving you a bigger, clearer picture of how your audience interacts with your experiences.

In short:

  • Clearer insights into how many visits actually lead to conversions

  • Simpler reporting that aligns with common marketing metrics

  • More accurate measurement of campaign effectiveness

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