In this article, you'll discover how to utilize the Dynamic Forms feature in the new Flow Editor rollout. This powerful tool allows you to create highly customized and engaging experiences for your consumers by making your forms intelligent and responsive.
Dynamic Forms now enable forms within your conversion flow to adapt in real-time based on a user's responses. This means you can either dynamically surface varying follow-up questions based on previous answers, or direct users to different destinations using smart rules. This article will cover both of these powerful scenarios.
Step-by-Step: Setting a Dynamic Form Rule
Step 1: Once you've created your form in the Builder, navigate to "Dynamic form rules":
Step 2: Click on the option to add a rule.
Step 3: Define the rule using the If/Then logic format presented. For instance, if you're asking "How was your experience?" and you only want to ask a follow up question if the response was negative, you would define your rule as: If "How was your experience" equals "Not so good", then show the fields "Please tell us about your experience so we can improve for next time
Step-by-Step: Setting a Dynamic Form Destinations using Smart Rules
Step 1: To direct people to a specific experience based on their form answers, click on the branch that says "Add rule"
Step 2: Next, click on the Smart rule titled "Form field" in the bottom right-hand corner
Step 3: Define the parameters of your new rule by filling out the field:
This will define who gets directed down this path:
Step 4: Complete the parameters of your new rule by filling out the destination of where you'd like to direct traffic:
