Skip to main content
How to Create a Short URL?
Updated over 3 weeks ago

This feature is in Beta, which means we're still working on improving it's core functionality. Please reach out if you're interested in trying Short URLs.

Short URLs allow users to share their Conversion Flows digitally across email, social media, and other digital platforms, complementing QR codes. This feature supports cross-platform accessibility and enhances tracking by distinguishing clicks from QR code scans in analytics.

Feature Highlights

  1. Creating Short URLs

    • Users can create one or more Short URLs per Conversion Flow

    • A Short URL is created by default for new Conversion Flows created once the feature flag is enabled. For previously created Conversion Flows, you must explicitly go in and create a Short URL

    • A random 9-character string is generated by default, with the option to customize it when using a custom domain.

    • Each Short URL can be associated with specific data properties

    • NOTE: Support for applying custom domains to Short URLs is not yet available. Customizing the back half of a Short URL is also not available yet.

  2. Managing Short URLs

    • Short URLs appear in the same table as QR codes, supporting:

      • Copying URLs

      • Deleting URLs

      • Renaming URLs

      • Adding data properties

  3. Analytics and Tracking

    • Short URL clicks are tracked separately from QR code scans

    • Metrics are included at the Conversion Flow, Workspace, and Organization levels, with updates to tiles and charts for URL clicks

  4. Previewing and Sharing

    • Users can preview Conversion Flows via Short URLs directly in the platform

How to Use

  1. Create a Short URL:

    • Navigate to an existing Conversion Flow or create a net-new Conversion Flow

    • In the Flow Editor, click the "Add entry point" button to add a Short URL

    • Enter a name for the Short URL

  2. Adding data properties

    • When creating a Short URL, fields to enter Data Properties will appear if you’ve set up Data Properties for the Conversion Flow

    • To edit the Data Property values for an existing Short URL, simply click on the Short URL name and enter in the Data Property values in the input fields that appear

  3. Viewing Analytics

    • When viewing analytics at both the Conversion Flow level and Workspace level, you’ll be able to see distinct analytics for “URL Clicks” that track clicks on the Short URL(s) that have been created

    • Additionally, you can filter your analytics at the Conversion Flow level based on entry point to see specific analytics for a Short URL

Did this answer your question?