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How to create White Label custom domains
How to create White Label custom domains
Alex avatar
Written by Alex
Updated this week

How do I connect my existing domain?

1. Navigate to the Domains tab on the lefthand navigation.

2. Click Add Domain in the upper righthand corner.

3. Select Use a domain I already own on the next page.

4. Select Connect on the following page.

5. Enter your domain into the input field.

Note: you must own this domain in a host provider (AWS, GoDaddy, Google, HostGator, BlueHost, Namecheap, Hetzner, Cloudflare, and Shopify).

6. Read the note and click Confirm.

Note: once you confirm the domain you've set up, you won't be able to edit it.

You’re now ready to set up your custom subdomains.

How do I set up a White Labeled custom subdomain?

1. Click the green Set up next to your domain on the Domains dashboard.

2. On the popup, enter the subdomain name for your Flowcode redirect subdomain. We recommend qr for the Flowcode subdomain and page for the Flowpage subdomain.

3. Click Save.

4. Confirm the subdomain names that you’ve entered on the modal that appears.

5. Click on the three vertical dots (kebab) of the subdomain you would like to configure first.

6. Click on DNS Configuration.

7. Add the Host and Value records shown to your DNS configuration within your host provider (GoDaddy, BlueHost, etc).

8. Once, those records have been added, click Check Verification. If the records have been properly added to your DNS configuration, you will see a green check mark and a Verified status. If the records have not been properly added to your DNS configuration, you will see a red x mark and an Unverified status.

Struggling to verify? Learn more about creating a CNAME for your White Labeled custom domain here.

For additional resources, please see our FAQ article. If you still have questions, reach out to your Client Success Manager or email our team here.

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