What are custom domains? Custom domains are personalized URLs that allow you to own your entire brand experience when creating a Flowcode! Find them now in the Domains section of the platform.
What can and can't be customized on Flowcodes?
Can:
Custom redirects/domains: Users have the ability to create a custom redirect (URL previewed next to the code when scanning) and apply it to a code during creation.
Redirects populate after a code is scanned and will appear next to the code in your camera app or sometimes as a loading page depending on your connection.
flowcode.com would be the redirect in this example.
Can't:
Flowcode privacy smile: Unfortunately due to our privacy policy, we cannot take off the privacy smile (privacy.flowcode.com) that you see at the bottom of every Flowcode. This is a result of our legal agreement within our privacy policy.
Flowcode eye: Users in the platform are not able to remove the Flowcode branding from the eye of a code.
1. Creation:
You can create a custom redirect in the Domains section of the Flowcode platform:
We can add up to 7 characters before the subdomain flow2.it, flowto.it, and flow.page for a more personalized experience end-to-end.
*Note the 7 characters will need to all be either lower case letters or numbers.
Ex: desired redirect=grouphealth.com
Potential options for a personalized redirect:
grouph.flow2.it
health.flow2.it
ghealth.flow2.it
When you are ready to create your custom redirect and click Add Flowcode subdomain or Add Flowpage Domain. Select your 7 characters and select "create subdomain." A new window will appear confirming your new subdomain.
After your subdomain is created successfully, you will see a green banner populate at the bottom left of your screen. You should also see the new subdomain listed under the domain you chose prior to creation.
2. Implementation
Once a custom redirect is created, it will live in your account as a dropdown option under the section: I want the custom redirect link for my code to be.
This drop down will appear in your creation flow when creating a Flowcode.
From here, you can select a custom domain you've already made or create a new redirect.
Please note the standard Flowcode redirect domain (http://flowcode.com/p/) will be listed as an option as well.
3. Editing
Once a custom redirect is saved in your account, you can update a previously built code or page to incorporate the new redirect:
Flowcode
In the code details view, scroll down to edit code details and select from the Custom redirect link section.
Here, you can update a code with a custom redirect.
If you change the redirect link, you must re-download or reprint your code.
Flowpage:
In the Flowpage section of the platform, click into the page you wish to update. Navigate to the General section within Settings.
Select the arrow next to Domain and update to your desired save custom domain and Save Changes.
Custom redirects FAQs:
There is no limit to the amount of custom redirects a user can have in their account.
Pre-existing custom redirects are still available as drop downs for users in the platform.
Custom redirects can be applied to bulk uploads.
Your most recently created custom redirects will populate as the default domain in your creation flow for creating a Flowcode. Please make sure to select the correct domain if multiple domains are saved to your account.
Once a custom redirect is created, it cannot be edited or deleted. If you save an incorrect redirect please reach out to your CSM or to [email protected] and we can have it removed from your account.
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