All Collections
Printing & Design
Troubleshooting for at-home printing
Troubleshooting for at-home printing
Alex avatar
Written by Alex
Updated over a week ago

The most common issue that people run into when printing their Flowcode on their own is getting it to print at the desired size.

Here's how to get the best results:

1. Open the file with your code (this can be a design that you added your code to, a Flowcode template, or just the code on its own).

2. Press File > Print.

If your printer isn't registering, navigate to the Settings of your computer. Find the Printer & Scanners section. Click Add Printer, Scanner, or Fax...

All printers online and able to connect will appear here. If you don't see the printer you're looking to use, check that it's powered on and connected to your decide (via wire or Bluetooth).

Select the printer you'd like to add and click Add.

You should now be able to select it when printing things out!

3. In the pop out print box, make sure your file is scaled at 100% and NOT ‘scaled to fit’. This ensures that no matter what size paper you print on, the design will stay consistent.

4. Press print and enjoy!

Note: you will want to make sure that the Flowcode you are printing is at a minimum of 1 inch in diameter. If your code is any smaller, it will be difficult for customers to scan.

Get more help with your printer:

For more assistance, please email our support team.

Did this answer your question?