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Archive, restore, or delete a flow, and why codes stop working

Turn a flow's QR codes and short URLs off by archiving it, bring them back with Restore, delete for good, and find out why a code was archived.

Archiving is reversible: Restore brings a flow's QR codes and short URLs back exactly as they were, so printed codes work again. Deleting is permanent, for flows you're sure you'll never need again.

User Permissions

Admins and Editors in the workspace.

Archive a flow

  1. Go to Flows.

  2. Click ⋮ on the flow's row and select Archive.

  3. In Archive flow, click Yes, archive.

The Flows list filtered to one flow, with its row menu open and Archive highlighted, numbered 1 and 2

The Archive flow window asking if you want to archive the flow, with Yes, archive highlighted

The flow moves to Archived and its page shows a red Archived badge. Every QR code and short URL in the flow stops working right away.

A flow page with the red Archived badge under the flow name

Tip: To archive several flows at once, select their boxes and click Archive in the bar above the list.

What people see when they scan an archived code

They get a 404 page that says "Something went wrong rendering this page. The author may fix it, so check back later." Nothing tells them the flow was archived. See Fix a QR code that opens the wrong page, a blank page, or an error.

Restore an archived flow

  1. Go to Flows and click Archived.

  2. Click ⋮ on the flow's row and select Restore.

The Archived flows list with a flow row menu open showing Restore and Delete, numbered 1 and 2

The flow returns to Active with the same QR codes and short URLs, and they work again at once. You don't need to republish or reprint.

Remove or restore one QR code or short URL

  1. In the Flow Editor, click the entrypoints box, then click the QR codes or Short URLs tab.

  2. Click ⋮ on the code's row and select Remove.

  3. Click Yes, remove.

The Entry panel QR codes list with a code row menu open and Remove highlighted

After you publish, the code moves to the tab's Archived list. To bring it back:

  1. Click Archived.

  2. Click ⋮ on the code's row and select Restore.

  3. Click Publish.

Note: Removing a code only takes it off the flow's list. It doesn't stop the code from scanning, so a removed code still opens the flow's destination. To stop a code, archive the whole flow.

Archive or restore a folder

  1. Click ⋮ on the folder's row and select Archive.

  2. Click Yes, archive.

The folder moves to Archived and the flows inside show the Archived badge. To get them back, restore the folder from Archived, and its flows come back with it.

Note: Archiving a folder doesn't stop the codes of the flows inside it. To turn those codes off, archive each flow.

Delete a flow

You can only delete a flow that's already archived.

  1. Go to Flows and click Archived.

  2. Click ⋮ on the flow's row and select Delete.

  3. Click Yes, delete.

Important: The warning reads: "This action can not be undone. All codes associated with the flow will no longer work, and can no longer be used."

The Delete flow window with the can not be undone warning and the Yes, delete button

Why a code was archived without you

  • A teammate archived the flow or its folder. Workspace Admins and Organization Admins can open the flow and click the History tab. It shows who archived or restored it, and when. Organization Admins can also check Organization admin → Activity and search by email.

  • Flowcode's content checks took it down. Scanners see a page saying it was "taken down for violating our community guidelines". You can't restore it yourself. Contact Flowcode Support at [email protected].

The flow History tab listing an Archived event at the top, with the person and time

Publish and test

  1. Click Publish.

After you click Publish, a removed code shows in the tab's Archived list, and a restored code is back under Active.

Best practices

  • Archive instead of deleting whenever there's a chance you'll want the flow, its codes, or its analytics back. Deleting can't be undone.

  • If an archived code is already in print, restore its flow as soon as you can, since scanners only see a 404 with nothing to say the flow was archived.

Troubleshooting

"My code shows 'Something went wrong rendering this page'."
The flow is archived. Go to Flows → Archived, click ⋮, and select Restore.

"I removed a code but it still scans."
Removing a code doesn't turn it off. Archive the flow to stop all its codes.

"I can't find the flow under Archived."
If it was in a folder that was archived, look for the folder under Archived and restore the folder. If Flowcode's content checks took it down, contact Flowcode Support at [email protected] with the flow name, its short URL, and its destination URL.

FAQs

How long can I restore an archived flow?
Any time. Archived flows don't expire, and the Archived page says they "can be restored at any time".

Do restored codes keep the same short URL?
Yes. Restored QR codes and short URLs keep their links, so printed codes work again.

Can I get back a flow I deleted?
No. Deleting can't be undone, and its codes stop working for good.

Can a Viewer archive a flow?
No. Archiving, restoring, and deleting need the Editor or Admin role.

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